Please keep in mind, a cancelled appointment hurts three people: you, your therapist, and another client who could have potentially used your time slot. I make a time commitment to you and hold your appointment time exclusively for you. When a session is cancelled without adequate notice, I am unable to fill this time slot by offering it to another client. Please understand a late cancellation fee is not intended to punish. Rather, it is necessary in order to run and maintain this practice so I can continue to offer others the help they need.

ALL cancellations and rescheduled sessions will be subject to an out-of-pocket charge for the full session amount if notice of cancellation or a rescheduling request is NOT RECEIVED AT LEAST 48 HOURS IN ADVANCE. Monday appointments must be canceled by noon on the Friday prior to your appointment. This time frame is firm.

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The only exception to this cancellation policy is in the event of a serious illness, injury or other emergency. I offer one “grace” for these purposes every six months. Some examples of emergencies are car accidents, deaths in the family or extreme illness requiring hospitalization. PLEASE NOTE: Work issues, inclimate weather, other conflicting appointments, or childcare needs do not constitute emergencies. Additionally, minor maladies that do not require a doctor’s treatment do not fall under this exception.

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Therapy is an investment in your health and should be viewed as any other important appointment. While it is a time commitment, you are choosing this path for your personal wellbeing. Consistency is key to accomplish this.

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